Transform Your Service Operations with Intelligent Automation

Transform Enterprise Business Service Management for IT, HR, Finance, Legal and others. Built for modern enterprises.

60%

Faster Resolution

99.5%

SLA Compliance

85%

Automation Rate

Everything you need for modern service management

Comprehensive platform with AI-powered features designed for enterprise-scale operations

Smart Ticketing System

AI-powered ticket classification, routing, and resolution with Kanban and List views

AI-Powered Automation

Intelligent triage, sentiment analysis, and automated response generation

Workflow Builder

Visual workflow designer with approval processes and SLA management

Advanced Analytics

Real-time dashboards with MTTR, SLA compliance, and performance metrics

Customer Management

Comprehensive customer profiles with activity tracking and communication history

Asset Management (CMDB)

Complete configuration management database with dependency mapping

Knowledge Base

AI-enhanced knowledge management with gap detection and content generation

Enterprise Integrations

Connect with CRM, HR, telephony, and collaboration tools seamlessly

Join thousands of organizations already using Kroolo BSM to deliver exceptional service experiences.